A Modern Solution To Call Management
Interactive Voice Response (IVR) System Created For Making Life Easier For Your Team While Keeping Your Residents Happy.
Take Our Survey To See If You Would Benefit From Call Assist 24/7!
Do you believe technology should streamline your efforts rather than complicate them?
Yes
No
A Modern Solution To Call Management
Interactive Voice Response (IVR) System Created For Making Life Easier For Your Team While Keeping Your Residents Happy.
Take Our Survey To See If You Would Benefit From Call Assist 24/7!
Do you believe technology should streamline your efforts rather than complicate them?
Yes
No
Are your residents raving fans of your maintenance team and office staff?
They can be! People want to know they’ve been heard and considered. Call Assist 24/7 provides tools for your maintenance team and staff to do just that, improving communication and ultimately, customer service. (Hello, resident retention!)

Built specifically around the needs of multifamily, Call Assist 24/7 is a solution to automate your call routing, easily create schedules for your on-call maintenance team, provide intuitive tools for enhanced response to after-hours emergencies, alert your residents concerning items of importance, make sure leasing inquiries are answered in a timely manner and so much more. Much of this can even be done from the convenience of your smartphone… with no app to download for your team or your residents!
Are your residents raving fans of your maintenance team and office staff?
They can be! People want to know they’ve been heard and considered. Call Assist 24/7 provides tools for your maintenance team and staff to do just that, improving communication and ultimately, customer service. (Hello, resident retention!)

Built specifically around the needs of multifamily, Call Assist 24/7 is a solution to automate your call routing, easily create schedules for your on-call maintenance team, provide intuitive tools for enhanced response to after-hours emergencies, alert your residents concerning items of importance, make sure leasing inquiries are answered in a timely manner and so much more. Much of this can even be done from the convenience of your smartphone… with no app to download for your team or your residents!
“Call Assist 24/7 is the best emergency maintenance answering service we’ve ever had!”

— Dana Dykes, Property Manager, Louisville, Kentucky
“Call Assist 24/7 is the best emergency maintenance answering service we’ve ever had!”

— Dana Dykes, Property Manager, Louisville, Kentucky
SERVICE & BENEFITS
STREAMLINE COMMUNICATIONS
Streamline communications between leasing, maintenance, and residents
ANY DEVICE
No app to download: Our tools work on any smart mobile phone
INFORMED & IN-CONTROL
See who’s on-call, adjust the schedule, set up resident and all-caller alerts from your smartphone – anytime, anywhere!
AUDIT TRAILS
Emergency maintenance activity & resident correspondence are recorded and time stamped
PHOTO IDENTIFICATION
Send residents a photo of the technician assigned to emergency request
PHOTO/VIDEO DOCUMENTATION
Allow residents to upload a photo or video of their maintenance issue
EMAIL REPORTING
 Receive one simple email detailing the previous evenings activity
AFTER HOUR SCHEDULING
Easily create and adjust after hours maintenance schedules
LIVE COMMUNICATION
Real-time communication during office hours
SERVICE & BENEFITS
STREAMLINE COMMUNICATIONS
Streamline communications between leasing, maintenance, and residents
ANY DEVICE
No app to download: Our tools work on any smart mobile phone
INFORMED & IN-CONTROL
See who’s on-call, adjust the schedule, set up resident and all-caller alerts from your smartphone – anytime, anywhere!
AUDIT TRAILS
Emergency maintenance activity & resident correspondence are recorded and time stamped
PHOTO IDENTIFICATION
Send residents a photo of the technician assigned to emergency request
PHOTO/VIDEO DOCUMENTATION
Allow residents to upload a photo or video of their maintenance issue
EMAIL REPORTING
 Receive one simple email detailing the previous evenings activity
AFTER HOUR SCHEDULING
Easily create and adjust after hours maintenance schedules
LIVE COMMUNICATION
Real-time communication during office hours
Call Assist 24/7  |  All Rights Reserved  |  All Wrongs Reversed
Call Assist 24/7  |  All Rights Reserved  |  All Wrongs Reversed
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